ITIL Foundation Certification
About ITIL Foundation Certification
ITIL foundation certification is the basic certificate to start your career in IT services. ITIL (Information Technology Infrastructure Library) framework is designed to standardize the choosing, planning, executing and support of IT services to a business. ITIL foundation V3 aim is to enhance efficiency and achieve predictable service levels. The ITIL offer IT to be a business service partner not just a back end support.
ITIL foundation tutorial is the basic level of course to enter into IT field. ITIL foundation training designed by our professional assists you to clear ITIL foundation exam.
Why Learn ITIL Foundation Certification?
ITIL foundation Training is the basics of the IT services. This ITIL foundation online course will build a foundation for IT products and services. Each candidate will be provided with the study material and all other stuff required during the course. Special attention will be given to each candidate. Our professional trainers help the candidate in selecting the project and clarifying all the doubt raised during the class. We provide the LMS session that is enough for the candidate to get knowledge of the subject, if they didn’t get some points during the ITIL foundation online classes; we provide an interactive session that will help the candidates to get clear their doubts.
About ITIL instructor:
Kalyana Chakravarthy Mekala (M.Tech)
(ITIL and Prince2 expert)
Mr. Kalyana Chakravarthy Mekala got real time experience in teaching students for ITIL CSI, foundation, SS, ST, SD and SO courses. He has acclaimed lot of goodwill and accolades in the field of ITIL by his high impact training sessions.
He is certified ITIL V3 Expert for both Lifecycle & Capability. Kalyana Mekala implemented ITIL ITSM in 5 Five MNC companies in India and Egypt. He is also certified Prince2 Practitioner and Six Sigma Green Belt on Balanced Score Card creation. Kalyan Mekala has worked for number of IT organizations in India and abroad. He is accredited ITIL & Prince2 Trainer from APMG.
ITIL Foundation Prerequisites:
Knowledge of IT terminology, Familiarity with IT related services is preferred.
Course Targeted Audience:
The main targeted audience for the ITIL Foundation, but it’s not restricted:
- IT Managers/Support teams
- Database Administrators
- System Administrators/Analysts
- Service Delivery Professionals
- Operations Managers
- Application Management team/Development team
- Quality Analysts
- Process Owners/Practitioners
ITIL foundation Training Target:
- The ITIL service lifecycle
- Generic concepts and definitions
- Service management as a practice
- Selected functions
- Key principles and models
- Selected processes
- Technology and architecture
- Selected roles
- Competence and training
Online Training Format:
All the interested participants will get the demo class and Registered participates will get the confirmation mail from us about ITIL foundations V3 online training. The Candidate for this ITIL foundation online course will be provided with the login details to access the complete training stuff, which includes ITIL V3 foundation study guide, ITIL foundation exam questions and answers, interview questions and saved videos. We even provide the videos for the missed sessions of ITIL foundation online classes and assist candidate in preparing for ITIL foundation practice exam models. We provide access for LMS. Our technical staff is very active in answering the queries and trainers have full patience to assist you in understanding of any topics at any times until you get.
Our Lab is fully equipped with latest infrastructure with Power 6 and IBM X-series dual Xeon Based servers, EMC Clarion, Netapp Unified Storage, Brocade FC switches, Cisco FC switches, Cisco L4 switch, and all the servers are integrated with SAN. All the servers are monitored by Nagios monitoring agent with the OTRS ticketing system. All the students will have an individual access to the servers through thin clients remotely. Students will be exposed to the real time scenarios through which they can get good exposure on the subject. To help the student in their practical sessions, there will be lab faculties available all the time. We provides-
- ITIL V3 Foundation study material
- ITIL Foundation PDF
- Resume Preparation
- Placement Assistance
ITIL Foundation Certification:
The purpose of this ITIL foundation certification is to ensure that, the candidate has enough knowledge on the subject, which includes- IT services, structure, terminology and basic concepts. The ITIL Foundation certificate includes the course name, candidate name and average grade/marks scored by the candidate. The demand for the certified professional is high in any organization and they get extra paid. Certification is provided at the end of the course. We will not charge extra for the ITIL foundation certification cost. Our professional trainers help the candidate in successfully completion of the project and build confidence, to pay ITIL foundation certification exam fee. In case, if the candidate will get lower grades, our trainer will help the candidate in getting good grades and clearing doubts in any modules by providing ITIL V3 practice exam patterns.
ITIL foundation course curriculum:
1: IT Service Management as Practice
Goal set:In this module of ITIL Foundation online course you need to understand about it service management, lifecycle, stakeholders, Management, Strategies and processes.
Topics: ITIL definition, what is ITIL?, Service Management, Stakeholders, Process, Process Model & Functions.
2: ITIL Service Lifecycle
Goal set: In this module of ITIL Foundation online course you need to understand about objectives, purpose and life cycle stages.
Topics: Purpose, Objectives & Business Value of Five stages of the lifecycle.
3: ITIL Service Strategy – Concepts & Definitions
Goal set: In this module of ITIL Foundation online training you need to understand about service, and management.
Topics: Types of Service, Customer-User, PBA, Utility & Warranty, Assets,Service Catalogue, Governance, Business Case and Risk Management.
4: ITIL Service Strategy – Principles & Processes
Goal set: In this module of ITIL V3 Foundation online training you need to understand about components and management process.
Topics: Value Creation, Components & Customer perception, Portfolio Management Process, Financial Management Process for IT Services, Business Relationship Management Process.
5: Service Design – Concepts, Principles & Methods
Goal set: In this module of ITIL Foundation online course you need to understand aboutconcepts, principles and methods.
Topics: SDP, Four P & Five aspects of SD
6: Service Design – Processes
Goal set: In this module of ITIL Foundation online classes you need to understand about the processes and Management.
Topics: Service Level Management, Service Catalogue Management,Availability Management, Information Security Management, Supplier Management, Capacity Management, ITSCM.
7: Design Coordination
Goal set: In this module of ITIL Foundation certification online training you need to understand about service transition.
Topics: Service Transition – Concepts, Principles & Methods, CMS, DML, SKMS, CI, Change Proposals & Release Policy.
8: Service Transition – Processes
Goal set: In this module of ITIL Foundation online course you need to understand about service transition process.
Topics: Change Management Process, Release & Deployment Management Process, Knowledge Management Process, Asset & Configuration Management Process, Transition Planning & Support.
9: Service Operations – Concepts, Principles & Methods
Goal set: In this module of ITIL Foundation online course you need to understand aboutservice operations.
Topics: Event, Incident, Alert, Problem &S.Request – Priority, Workaround, Role of communications.
10: Service Operations Processes
Goal set: In this module of ITIL V3 Foundation training online you need to understand about service operations processes.
Topics: Incident Management, Problem Management, Event Management, Access Management & Request Fulfillment.
Goal set:In this module of ITIL Foundation V3 online course you need to understand about functions.
Topics:Service Desk, Technical Management, IT Operations Management & Applications Management.
12: CSI – Concepts, Principles, Methods & Process
Goal set: In this module of ITIL Foundation online course you need to understand about CSI.
Topics: Deming cycle, CSF-KPI, CSI Approach & Register and Seven step Improvement process.
13: Roles, Competence & Skill – Technology & Architecture
Goal set: In this module of ITIL Foundation online course you need to understand aboutRoles, competence and skill.
Topics: Roles, RACI, Skills Framework & Training, Technology & Architecture.
ITIL Foundation Demo Class Recording
Welcome, To ITIL V3 Foundation Training
How it Works?
- This is a ITIL Foundation Online training with Instructor led live and Interactive Sessions.
- This course contains Practical Work involving Practical Hands-on, Lab Assignments, and Real World Case Studies. This practical work can be done at your own pace.
- You will have access to 24×7 Technical Support. You can request for assistance for any problem you might face or for any clarifications you may require during the course. We also provide ITIL Foundation training material for your reference.
- At the end of the ITIL V3 Foundation online training, you will have to work on a Project. You will receive a Grade and a Verifiable Certificate on the successful completion of this project.
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